Top 10 Communication Quotes
It’s about time I wrote a blog post, and I’m feeling a little uninspired as of late. So, to perk up my inspiration, I’ve decided to post my Top 10 Communication Quotes, in no particular order.
- “Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen.”
Winston Churchill - “You can communicate best when you first listen.”
Catherine Pulsifer - “The more elaborate our means of communication, the less we communicate.”
Joseph Priestley - “Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone.”
Deborah Tannen - “Good communication is as stimulating as black coffee, and just as hard.”
Anne Spencer - “I slept for four years. I didn’t study much of anything. I majored in something called communication arts.”
Don DeLillo (This one’s slightly tongue-in-cheek) - “I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.”
Bill Gates - “The art of communication is the language of leadership.”
James Humes - “Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.”
Jim Rohn - “The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.”
Sydney J. Harris
Of course, there are other quotes that are equally, if not more, inspiring. If you know any, feel free to comment!
What is integrity?
I have always felt a connection to the word, but when asked I often struggle to explain exactly what integrity means to me. According to Wikipedia, integrity is a concept of “consistency of actions, values, methods, measures, principles, expectations, and outcomes”. This definition is as close to what I use the word for as possible.
I was taught at a young age that being dishonest was wrong, thanks to an older brother with a penchant for lying. Seeing how upset my parents were, not by his actions, but by his excuses and made-up stories, made me an exceedingly honest child. This is not to say that I didn’t stretch the truth here and there, and I’m sure my parents would be more than willing to elaborate on this point, but I was more conscious of it. It was then that I realized that words and actions are intertwined. When I was around 12, my mother told me, “You shouldn’t do anything you feel ashamed of telling someone later.”
As an angst-ridden teen, I despised hypocrisy, and pointed it out any chance I got. When I began a career in sales, I had to find a balance between my integrity and earning enough money to live. It was difficult, but I still feel that I made the right choices. When I had to make a decision that questioned my integrity, I quit. To me, it was more important that I like the person I was than make a dollar. Not everyone would have made that choice, and it may have been a dumb, impulsive move, but I felt good about it.
Now, as I work on building my career as a professional communicator, I feel even more strongly about the importance of integrity. There are many sharks out there, who will say or do anything to try and make money, but I will never allow myself to be on that level. If I ever get into a situation where I am tempted to compromise my integrity, I hear my mother’s advice, and it guides me to make the right decision.
But this always leads me to wonder, What does integrity mean to others? Do the people whose value do not match their actions not have integrity, or do they just follow a different definition?
Crossing over
This is an issue brought to my attention by Althea from Worldly Bites. As a member of Victoria’s Social Media Club, she noted that some of the members represent themselves differently online than they do in person; or, worse yet, never appear in person at all. Living their life behind the glow of the monitor, they are quick to add a comment or give advice to others but no one has met them. Are they communication angels? Floating in when needed to add insight and expertise? Or are they recluses, typing in their underwear while snacking on a bag of chips? Without emerging into the real world, no one will ever know.
Don't be a Social Media Ghost
Get out there and meet those who you are connecting with through social media. Go to events, hand out business cards, make yourself known. Don’t just be an eerie presence on the web. Cross over to the real world, we welcome you.
BUT, remember to portray yourself accurately, otherwise your real world debut will not be so successful.
You’ve been communicating with a potential client over Twitter, and the time has come to meet up to discuss business details. So far, you’ve determined that his company needs a social media presence, and he wants you to lead the project. You may have exaggerated your past experience just a little in order to get the job. Now, you have to deliver on those promises. What do you do?
Everyone lies on their resume, right? Wrong. Represent yourself accurately, whether it is in person or online. It is a proven fact that people have less inhibitions over the internet and although it may be tempting to elaborate on your skills over Twitter, you will have to prove your abilities when called upon. A true professional is confident in their abilities, but does not misrepresent themselves. You will lose the respect of prospective clients and employers faster by lying than by admitting that a skill needs to be further developed. Honesty is the best practice, in person and online.
Tweeting it like it is: Part 2
In my first post about Twitter, I outlined how to get as many followers as possible, quickly. However, these followers may not be of the best caliber. To weed out the followers that are not contributing to your network there are sites to help you out.
Friendorfollow.com – By entering your Twitter name, you can see who you are following that do not follow you back. There, you can go through, hover over each picture, and unfollow anyone that is not adding quality information to your Twitter account. I wouldn’t suggest unfollowing everyone that isn’t following you. There will be some people on Twitter that will still contribute positively that may not be following you. Be selective, but choose carefully.
Socialoomph.com – This site is designed to help you manage your new followers. By signing up, you can set it to respond with a customized welcome message, automatically follow new followers, or to put new followers on hold pending approval.
Tweetstats.com – With Tweetstats.com, you can track your Twitter data.See how many tweets you make, who you send them to, and when you send them, along with other information.
These are only a few of the sites available to help you manage your Twitter account. A list of 47 Awesome Twitter Tools you should be Using, from Deontee.com, gives you the names and links to other sites that will help you to maximize the potential of your Twitter account.
Credibility should be borrowed, not stolen
I’m often told that I am “just like” someone they know, or that I remind others of someone. Although I may feel like less of an individual after these comments, it is important to know that these links are how people remember. By finding likenesses throughout the world, we categorize people, items, etc. in order to understand them better.
If you are trying to describe a grapefruit, you might say, “It is somewhat like an orange, but bigger and more sour.” This lets the other person know that it is probably also a citrus fruit, and they can imagine what an orange is like, but apply the differences. It is a form of borrowed credibility; the same can be done with communication styles.
Frequently used in marketing, borrowed credibility allows one to link to something in order to be associated with the attributes of the other. In advertising, it may be a celebrity endorsement or an “As seen on …” label. If the consumer thinks highly of said celebrity, than the product in question gets seen in a more favourable light.
When you are branding yourself as a communicator, borrowed credibility can help others to understand who you are and what you’re about sooner than they may have without it. Students can use established professors or local professionals to vouch for his or her performance to an employer. In some cases, just the name of the university attended can boost your credibility.
“Oh, James went to Harvard? Well, that means a lot.”
Use what you have to your advantage, but make sure to not rely on the skills of others to further your career. When you land that perfect job and are expected to carry out those skills, others will see you were faking it all along.
CG
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